Social Sciences Studies Journal, vol.7, no.90, pp.4905-4915, 2021 (Peer-Reviewed Journal)
In this study, the effectiveness of the supervision, inspection and control stages of the cargo survey services, which are included in the maritime supervision services, are investigated by taking into account the international rules. In the study, in-depth interview technique was used as the data collection method. Open-ended questions were asked to experts working in the maritime supervision companies operating in the sector and the answers were analyzed. As a result of the analysis, important indicators that need to be emphasized in order to increase the efficiency of cargo survey operations were reached. The relationship structure among these indicators was revealed using the DEMATEL method. When the findings are examined, it is seen that education and communication have an important place among the factors affecting the efficiency of cargo survey services. As a result, it has been observed that the efficiency of cargo survey services given to ships varies depending on many factors and these factors are connected with each other by a causal link.