Empirical study of public sector employee loyalty and satisfaction

TÜRKYILMAZ A., AKMAN G., ÖZKAN C., Pastuszak Z.

INDUSTRIAL MANAGEMENT & DATA SYSTEMS, cilt.111, ss.675-696, 2011 (SCI-Expanded) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 111
  • Basım Tarihi: 2011
  • Doi Numarası: 10.1108/02635571111137250
  • Dergi Adı: INDUSTRIAL MANAGEMENT & DATA SYSTEMS
  • Derginin Tarandığı İndeksler: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Sayfa Sayıları: ss.675-696
  • Anahtar Kelimeler: Turkey, Public administration, Employees, Job satisfaction, Human resource management, JOB-SATISFACTION, ORGANIZATIONAL COMMITMENT, MANAGEMENT, TURNOVER, TQM, PERCEPTIONS, PERFORMANCE, ANTECEDENTS, EMPOWERMENT, FEEDBACK
  • Kocaeli Üniversitesi Adresli: Evet

Özet

Purpose - The purpose of this paper is to identify the factors which determine the level of public employees' job satisfaction and as result help to have effective and efficient management system in the public sector, in developing countries such as Turkey.