Empirical study of public sector employee loyalty and satisfaction

TÜRKYILMAZ A., AKMAN G., ÖZKAN C., Pastuszak Z.

INDUSTRIAL MANAGEMENT & DATA SYSTEMS, vol.111, pp.675-696, 2011 (SCI-Expanded, Scopus) identifier identifier

  • Publication Type: Article / Article
  • Volume: 111
  • Publication Date: 2011
  • Doi Number: 10.1108/02635571111137250
  • Journal Name: INDUSTRIAL MANAGEMENT & DATA SYSTEMS
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Scopus
  • Page Numbers: pp.675-696
  • Keywords: Turkey, Public administration, Employees, Job satisfaction, Human resource management, JOB-SATISFACTION, ORGANIZATIONAL COMMITMENT, MANAGEMENT, TURNOVER, TQM, PERCEPTIONS, PERFORMANCE, ANTECEDENTS, EMPOWERMENT, FEEDBACK
  • Kocaeli University Affiliated: Yes

Abstract

Purpose - The purpose of this paper is to identify the factors which determine the level of public employees' job satisfaction and as result help to have effective and efficient management system in the public sector, in developing countries such as Turkey.