Developing a Capacity for Operational and Relational Resilience Through HRM Practices

Gerçek M. , Yılmaz Börekçi D.

International Journal of Management Practice, vol.14, no.3, pp.1-10, 2021 (Refereed Journals of Other Institutions)

  • Publication Type: Article / Article
  • Volume: 14 Issue: 3
  • Publication Date: 2021
  • Title of Journal : International Journal of Management Practice
  • Page Numbers: pp.1-10


Abstract: Developing an organizational resilience capacity enables todays businesses to survive and thrive in terms of operational and relational dynamics. Based on the research indicating organizational resilience capacitys reliance on knowledge, skills, and abilities of employees, this study examines the role of Human Resources Management (HRM) practices in the creation of organizational resilience capacity at the individual level. The study sample consists of 328 white-collar workers. The results demonstrate that recruitment and selection practices and training and development practices have positive effects on operational resilience capacity. Also, the findings reveal that training and development practices increase relational resilience capacity. The present study underlines the significance of HRM practices on operational and relational resilience capacity development at the individual level.