THE MODERATOR ROLE OF LEADER MEMBER EXCHANGE ON THE EFFECT OF LONELINESS AT WORK ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR


GÜLERYÜZ İ., Sürücü L., yıkılmaz I.

Fırat Üniversitesi Sosyal Bilimler Dergisi, cilt.34, sa.1, ss.237-250, 2024 (Hakemli Dergi) identifier

Özet

This research focuses on the effects of loneliness at work on leader member exchange and organizational citizenship behavior. Start from this point, a unique model has been proposed that deals with the variables of loneliness at work, organizational citizenship behavior and leader member exchange interaction. In order to test the interactions in this model, data were collected from academicians working at various universities by questionnaire method (N=409). These data were analyzed using SPSS-27 and AMOS-22 package programs. As a result of the hypothesis tests performed with the regression-based Process Macro analysis, it was seen that loneliness at work has a negative and significant effect on both organizational citizenship behavior and leader-member exchange. As a result of examining the moderator role of leader-member exchange on the effect of loneliness at work on organizational citizenship behavior, which constitutes the original aspect of the research, it has been determined that leader-member exchange has a moderating role in the relationship between these two variables. In this way, it has been revealed that the proposed model is original. The findings obtained as a result of this empirical study contribute to the literature in terms of illustrating the issues that loneliness at work affects, especially organizational citizenship behavior and leader member exchange. In addition, it is considered that examining loneliness at work together with different sample groups and organizational behavior issues will make important contributions to both business management and academic literature.