The Moderating Role Of Service Environment on the Effects of Firm Reputation and Perceived Service Quality On Consumer Trust


KOÇ F., ÖZBEK V., ALNIAÇIK E.

Journal of Global Strategic Management, vol.8, no.2, pp.111-120, 2014 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 8 Issue: 2
  • Publication Date: 2014
  • Journal Name: Journal of Global Strategic Management
  • Journal Indexes: Other Indexes
  • Page Numbers: pp.111-120
  • Kocaeli University Affiliated: Yes