Organizational justice perception and organizational citizenship behavior of shipyard workers: the role of identification and emotional intelligence


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YORULMAZ M. , KARABACAK A.

Maritime Business Review, vol.6, 2021 (Journal Indexed in ESCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 6
  • Publication Date: 2021
  • Doi Number: 10.1108/mabr-08-2020-0054
  • Title of Journal : Maritime Business Review
  • Keywords: Organizational justice, Identification, Citizenship, Emotional intelligence, Shipyard workers, Maritime business, PROCEDURAL JUSTICE, MEDIATORS, EMPLOYEES, SUPPORT

Abstract

Purpose – The purpose of this study is to review whether organization identification has a role of mediation

and whether emotional intelligence (EI) has a role of moderating in the relationship between organizational

justice perception (OJP) and organizational citizenship behavior (OCB).

Design/methodology/approach – In order to achieve the aim of the research, the data obtained from 388

employees of six shipyards in Yalova-Altinova Shipyards by survey technique were analyzed. To test the

research hypotheses, SPSS (v22) PROCESS macro (v3.4) plugin developed by Hayes (2019) and Model 4 and

Model 5 were used via the Bootstrap 5,000 sampling technique.

Findings – This study found that OJP impacts organizational identification (OI) and OCB. In addition, the

research findings indicate that OI positively impacts OCB. This research reveals that OI played a mediating

role in the relationship between OJP and OCB. However, the authors do not find support for the hypothesis that

direct effect of OJP on OCB differs depending on the level of EI level.

Research limitations/implications – The major limitation of this study is its sample that included only

employees in shipyards. The results of this study will hopefully offer important insights into understanding

and directing the human resources in shipyards conducting activities of construction, manufacturing,

maintenance on the ships available at the center of maritime transportations.

Originality/value – This study draws attention to the causal relationships between the perception of OJP,

OCB, OI and EI, which affect the organizational attitudes and behaviors of employees.