Maritime Business Review, vol.6, 2021 (ESCI)
Purpose – The purpose of this study is to review whether organization identification has a role of mediation
and whether emotional intelligence (EI) has a role of moderating in the relationship between organizational
justice perception (OJP) and organizational citizenship behavior (OCB).
Design/methodology/approach – In order to achieve the aim of the research, the data obtained from 388
employees of six shipyards in Yalova-Altinova Shipyards by survey technique were analyzed. To test the
research hypotheses, SPSS (v22) PROCESS macro (v3.4) plugin developed by Hayes (2019) and Model 4 and
Model 5 were used via the Bootstrap 5,000 sampling technique.
Findings – This study found that OJP impacts organizational identification (OI) and OCB. In addition, the
research findings indicate that OI positively impacts OCB. This research reveals that OI played a mediating
role in the relationship between OJP and OCB. However, the authors do not find support for the hypothesis that
direct effect of OJP on OCB differs depending on the level of EI level.
Research limitations/implications – The major limitation of this study is its sample that included only
employees in shipyards. The results of this study will hopefully offer important insights into understanding
and directing the human resources in shipyards conducting activities of construction, manufacturing,
maintenance on the ships available at the center of maritime transportations.
Originality/value – This study draws attention to the causal relationships between the perception of OJP,
OCB, OI and EI, which affect the organizational attitudes and behaviors of employees.