Evaluation of Customer Satisfaction about Telecom Operators in Turkey by Analyzing Sentiments of Customers through Twitter

Kündüm D., Kilimci Z. H., Uysal M., Uysal O.

Data Science and Applications, vol.3, no.2, pp.15-20, 2020 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 3 Issue: 2
  • Publication Date: 2020
  • Journal Name: Data Science and Applications
  • Journal Indexes: Asos İndeks
  • Page Numbers: pp.15-20
  • Kocaeli University Affiliated: Yes