Otellerde Estetik Deneyim ve Müşteri Tatmini İlişkisi: Eskişehir Örneği (The Relationship between Aesthetic Experience and Customer Satisfaction in Hotels: The Case of Eskişehir)


YÜKSEK G., UCA S., KALYONCU M.

Journal of Gastronomy, Hospitality and Travel, 2020 (Hakemli Dergi)