The Moderating Role Of Service Environment on The Effects of Firm Reputation and Perceived Service Quality on Consumer Trust A Study in The Healthcare Industry


KOÇ F. , ÖZBEK V., ALNIAÇIK E.

The Journal of Global Strategic Management, vol.8, no.2, pp.111-120, 2014 (Refereed Journals of Other Institutions)

  • Publication Type: Article / Article
  • Volume: 8 Issue: 2
  • Publication Date: 2014
  • Title of Journal : The Journal of Global Strategic Management
  • Page Numbers: pp.111-120