The Moderating Role Of Service Environment on The Effects of Firm Reputation and Perceived Service Quality on Consumer Trust A Study in The Healthcare Industry

KOÇ F., ÖZBEK V., ALNIAÇIK E.

The Journal of Global Strategic Management, vol.8, no.2, pp.111-120, 2014 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 8 Issue: 2
  • Publication Date: 2014
  • Journal Name: The Journal of Global Strategic Management
  • Journal Indexes: Other Indexes
  • Page Numbers: pp.111-120
  • Kocaeli University Affiliated: Yes