Perceived Justice and Stress in Digital Recruitment: Insights from HR Managers

Creative Commons License

Halis M.

Economics, cilt.20, sa.1, ss.1-16, 2026 (Scopus)

Özet

 This study examines the perceived effectiveness and challenges of digital recruitment, focusing on candidate experience amid increasing automation. Surveying 101 Human Resource Managers from sectors such as technology, manufacturing, finance, and services, it explores how prior exposure to digital hiring influences perceptions of fairness, usability, and speed. Results indicate that experienced users tend to view digital recruitment more positively, though some differences are not statistically significant. A strong correlation was found between lack of human interaction and perceived disadvantage, echoing concerns in existing literature. Despite recognizing digital hiring asthe new norm, most participantsfavour increased human involvement. Perceived fairness and ease of use were positively linked to supportfor a balanced technology-human model. These findings highlight the tension between efficiency and personalization in automated recruitment and suggest design improvements to enhance candidate-centric digital hiring systems.