Çağrı Merkezlerinde Duygusal Emek ve Örgütsel İletişim


Özkan G.

JOURNAL OF SELCUK COMMUNICATION, no.4, pp.64-80, 2013 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Publication Date: 2013
  • Journal Name: JOURNAL OF SELCUK COMMUNICATION
  • Journal Indexes: TR DİZİN (ULAKBİM)
  • Page Numbers: pp.64-80
  • Kocaeli University Affiliated: Yes