Error management practices interacting with national and organizational culture The case of two state university departments in Turkey

GÖKTÜRK Ş., Bozoglu O., Guncavdi G.

LEARNING ORGANIZATION, cilt.24, sa.4, ss.245-256, 2017 (ESCI) identifier identifier

  • Yayın Türü: Makale / Tam Makale
  • Cilt numarası: 24 Sayı: 4
  • Basım Tarihi: 2017
  • Doi Numarası: 10.1108/tlo-07-2016-0041
  • Dergi Adı: LEARNING ORGANIZATION
  • Derginin Tarandığı İndeksler: Emerging Sources Citation Index (ESCI), Scopus
  • Sayfa Sayıları: ss.245-256
  • Anahtar Kelimeler: Higher education, National culture, Organizational culture, Error management, Error process, Learning from errors, IMPACT, PERFORMANCE
  • Kocaeli Üniversitesi Adresli: Evet

Özet

Purpose - Elements of national and organizational cultures can contribute much to the success of error management in organizations. Accordingly, this study aims to consider how errors were approached in two state university departments in Turkey in relation to their specific organizational and national cultures.