Error management practices interacting with national and organizational culture The case of two state university departments in Turkey

GÖKTÜRK Ş., Bozoglu O., Guncavdi G.

LEARNING ORGANIZATION, vol.24, no.4, pp.245-256, 2017 (ESCI) identifier identifier

  • Publication Type: Article / Article
  • Volume: 24 Issue: 4
  • Publication Date: 2017
  • Doi Number: 10.1108/tlo-07-2016-0041
  • Journal Name: LEARNING ORGANIZATION
  • Journal Indexes: Emerging Sources Citation Index (ESCI), Scopus
  • Page Numbers: pp.245-256
  • Keywords: Higher education, National culture, Organizational culture, Error management, Error process, Learning from errors, IMPACT, PERFORMANCE
  • Kocaeli University Affiliated: Yes

Abstract

Purpose - Elements of national and organizational cultures can contribute much to the success of error management in organizations. Accordingly, this study aims to consider how errors were approached in two state university departments in Turkey in relation to their specific organizational and national cultures.