Assessing and Improving Service Delivery

Özkul E.

in: International Services Marketing: New Trends and Updated Terminology, İge Pırnar,Evla Mutlu Kesici,Melih Tütüncüoğlu,Metehan İğneci, Editor, Detay Yayıncılık, Ankara, pp.7-14, 2017

  • Publication Type: Book Chapter / Chapter Vocational Book
  • Publication Date: 2017
  • Publisher: Detay Yayıncılık
  • City: Ankara
  • Page Numbers: pp.7-14
  • Editors: İge Pırnar,Evla Mutlu Kesici,Melih Tütüncüoğlu,Metehan İğneci, Editor
  • Kocaeli University Affiliated: Yes